Serebro Practice Support
A serebro group service

Run your practice.
We'll support the business.

A complete back office for Canadian health professionals: billing, books, tax, compliance, scheduling, and reporting for one percentage of what you bill per session. Keep your independence and most of your billings.

25-35%
of billings, the whole fee
75%+
you keep, vs 60% in a group
100%
of the back office, handled
Billing Books Compliance Scheduling Payroll Reporting
The third option

Two bad choices, and a better one.

Join a Group Practice

Give up to 40%

Hand four in every ten dollars to the clinic, and often still pay your own accountant on top.

Keep 60%
Go it alone

Run it all yourself

Keep everything, but lose your evenings to billing, books, claims, and admin you never trained for.

Keep 100%*
Practice Support

Keep most of it, and your time

Stay independent, keep up to 75% of your billings, and hand the entire back office to us.

Keep 65-75%
*Keep 100% of your billings; and carry 100% of the admin, billing, and compliance yourself.
What's Included

How the service builds.

Foundation
25%
You keep 75%

Your complete back office, every month.

Get started
Included
Billing, claims & collections
submitted, tracked, reconciled
Bookkeping, tax & payroll
clean monthly books and year-end filing
Compliance & records
secure, Canadian-resident record-keeping
Scheduling & intake
booking, reminders, and new-client intake
Financial reporting
a clear monthly picture of your numbers
Accounting & tax included
no separate accountant to pay
EHR/PMS Setup & Support
with your platform of choice (Owl, JaneApp, etc.)
Tax instalment management
income tax & CPP instalments remitted monthly
Recommendation
Growth
30%
You keep 70%

The back office, plus the tools to grow.

Get started
Everything in Foundation, plus:
Recruitment & hiring support
sourcing and screening new practitioners
HR onboarding framework
contracts and onboarding done right
Enhanced intake & scheduling
active administration, call and email support
Digital IT services
remote support, VPN, workspaces, passwords
Capacity Exchange access
a cross-clinic patient network
Marketing
presence, up to 3 social channels, 1 campaign
Website design & setup
launch-ready site, ongoing updates, content & SEO
Workspace tool integrations
Google Workspace, Microsoft 365, etc.
White-Glove
Network
35%
You keep 65%

Your complete back office, every month.

Get started
Everything in Growth, plus:
Dedicated Operations Manager
a named lead running your day-to-day
On-site admin placement
embedded Serebro staff at your clinic
IT hardware & equipment setup
laptops and office equipment procured and set up
Advanced marketing
up to 5 social channels, 3 campaigns, ad financing
Location search & management
for practices expanding their footprint
Preferred rates on equipment purchases
our preferred suppliers offer discounted rates

All fees are inclusive of HST. Group practices receive reduced effective rates as billings scale; see the calculator below.

See what you keep

The real comparison isn't the fee. It's everything it replaces.

Every rate here is HST/GST-inclusive. The percentage you see is the percentage you pay, with nothing added at invoice.
$150,000
6
$120,000
$75,000
Your annual billings$150,000
Serebro fee (25%)–$37,500
What you keep$112,500
In a group practice (keep 60%)$90,000
With Practice Support$112,500
More than a group split — and the back office is handled:+$22,500

Normally billed separately — annual cost to you

Your effective rate: 24.0% · group pricing
Total practice collections$720,000
Paid to practitioners (60%)–$432,000
Serebro fee (24.0%)–$172,800
Your margin — and you run none of it$115,200
Versus running it all yourself:+$15,000

At this split and plan there's little owner margin left — a different split or plan may fit better.

What you’d pay to run it all yourself — per year

Costs you already carry on top of paying your practitioners — Serebro replaces them.

How it works

From handshake to hands-off in four steps.

01

Discovery call

We look at your billings, your setup, and what you want off your plate.

02

Handoff & setup

We connect to your systems, migrate your records, and set up billing and books.

03

We run it

Claims, collections, bookkeeping, compliance, and scheduling; handled, ongoing.

04

You get reporting

A clear monthly picture of what you billed, collected, and kept.

Built on a working clinic

We don't just advise practices, we run one.

Practice Support runs on the very systems behind Serebro Health, our own multi-therapist psychotherapy clinic, virtual across Canada. Everything we'd do for you, we do for ourselves every day.

Questions

Before you book

Hand us the business side.

Tell us about your practice and we'll show you exactly how we'd support and recommend what you need.

Book a consult →